Terms and Conditions

 

Terms & Conditions for Die Wyn Meester

Effective Date: 31 August 2025

Welcome to Die Wyn Meester. By accessing or using our website www.diewynmeester.co.za (“Website”) and purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Company Information

Die Wyn Meester (“we,” “our,” or “us”) is an online store that sells wine and related products in South Africa.

📧 info@diewynmeester.co.za
🌐 www.diewynmeester.co.za

2. Eligibility

  • You must be 18 years or older to purchase alcoholic beverages from our Website.

  • By placing an order, you confirm that you are of legal drinking age under South African law.

3. Orders

  • All orders placed through the Website are subject to acceptance and availability.

  • We list all prices in South African Rand (ZAR) and include VAT unless otherwise stated.

  • We reserve the right to refuse or cancel an order in the event of:

    • Product unavailability,

    • Errors in pricing or product description,

    • Fraudulent or suspicious activity.

4. Payment

  • Payment must be made in full before an order is dispatched.

  • We accept secure online payments through trusted third-party payment providers.

  • Your payment information is encrypted and not stored by us.

5. Delivery

  • Deliveries are made to the address provided during checkout.

  • Estimated delivery times will be communicated at checkout but may vary depending on your location.

  • We are not responsible for delays outside our reasonable control (e.g., courier delays, strikes, natural events).

  • Proof of age may be required upon delivery.

6. Returns & Refunds

    • If you receive a defective or incorrect product, please contact us within 7 days of delivery at info@diewynmeester.co.za.

    • Refunds or replacements will only be issued for:

      • Damaged goods,

      • Incorrect items delivered,

      • Products returned in original, unopened condition (if applicable).

      • We process refunds using the same payment method you used for the purchase.
      • We do not accept returns for opened bottles unless you prove the product is defective.

7. Limitation of Liability

  • To the maximum extent permitted by law, Die Wyn Meester will not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

  • We are not responsible for misuse of our products or for consumption of alcohol in contravention of South African laws.

  • You agree to consume our products responsibly.

8. POPIA & Privacy

  • We comply with the Protection of Personal Information Act (POPIA).

  • By using our Website and services, you consent to the collection and processing of your personal information in accordance with our Privacy Policy.

  • We collect personal information only as necessary to fulfil your orders, manage your account, and send you communications if you opt in.

  • You have the right to access, update, or request deletion of your personal information by contacting us at info@diewynmeester.co.za.

9. Cookies & Analytics

  • Our Website uses cookies and analytics tracking to improve performance and user experience.

  • By continuing to use the Website, you consent to our use of cookies.

10. Intellectual Property

  • Die Wyn Meester owns all content on the Website, including text, logos, product images, and graphics, and you may not reproduce it without our permission.

11. Governing Law

  • These Terms & Conditions are governed by the laws of the Republic of South Africa.

  • Any disputes arising under these Terms shall be subject to the jurisdiction of South African courts.

12. Changes to These Terms

  • We may update these Terms & Conditions from time to time. Any changes will be effective immediately when posted on this page.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 info@diewynmeester.co.za
🌐 www.diewynmeester.co.za

14. Responsible Consumption of Alcohol

  • Die Wyn Meester promotes the responsible enjoyment of wine.

  • By purchasing from our Website, you agree to consume alcohol responsibly and in moderation.

  • We do not condone or encourage:

    • Excessive drinking,

    • Drinking and driving,

    • Underage drinking,

    • Supplying alcohol to persons under 18.

  • Alcohol should always be consumed in line with South African law and guidelines on responsible consumption.

  • If you are pregnant, nursing, or have health conditions affected by alcohol consumption, please consult a healthcare professional before consuming alcoholic beverages.

  • Die Wyn Meester accepts no liability for misuse of our products.